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Contact Us

Got a question? Check out our FAQ section

Due to the stay at home order as enacted by the State of Michigan, we are required to work remotely. This has resulted in some temporary changes to our call center hours. We are working diligently to allow all of our staff to work from home so we can return to our normal operational standards.

Our phones are currently open Monday - Saturday, 8am - 10pm ET for orders, payments, and address changes.

You can reach our customer service group by phone Monday - Friday, 9am - 8pm ET. They will assist you with delivery problems, other service-related issues and billing questions. You can also contact us via email at CustomerNotify@NEAMag.com or fill out and submit the "Contact Us" form below.

Thank you for being a valued customer - we appreciate your patience in this unusual time.

 

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If you are ever unhappy with our service, we will do whatever it takes to make it right - even a 100% cash refund if you choose!

If you find a lower publisher-authorized price for a magazine you've purchased from us, we'll cheerfully refund the difference.

We are proud to be one of the few online magazine agencies that offers a three-payment billing option.

  • People Magazine Subscription
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  • Good Housekeeping Magazine
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